Certified Ekasi Communication Expert

Certified Ekasi Communication Expert
Leadership and Management Beginner

Certified Ekasi Communication Expert

This course enhances both verbal and non-verbal communication skills for various contexts: one-on-one, teams, and large audiences. Learn active listening, persuasive speaking, business writing, and giving effective feedback.

Course Description

This course enhances both verbal and non-verbal communication skills for various contexts: one-on-one, teams, and large audiences. Learn active listening, persuasive speaking, business writing, and giving effective feedback.

Learning Outcomes

Ability to communicate clearly and concisely in written and verbal form|Skills to deliver powerful and engaging presentations|Competence in actively listening and interpreting messages accurately|Proficiency in adapting communication style to different audiences

Target Audience

Managers|Team leaders|Sales professionals|Customer service representatives|Anyone who communicates at work

8 Modules
0 Lessons
13h 30m

The communication process model, barriers to communication, the impact of non-verbal cues, and developing your personal communication effectiveness.

No lessons in this module yet.

Listening levels, active listening techniques, paraphrasing and summarising, empathetic listening, and listening in a digital communication environment.

No lessons in this module yet.

Clarity and conciseness in speech, adapting your communication style to different audiences, assertiveness, and confident verbal communication.

No lessons in this module yet.

Body language, facial expressions, eye contact, proxemics, tone and pace of voice, and reading and managing non-verbal signals in meetings and negotiations.

No lessons in this module yet.

Principles of effective business writing, email best practices, writing professional reports and memos, and plain language for clarity and impact.

No lessons in this module yet.

Structuring a compelling presentation, designing effective slides, delivery techniques (voice, movement, eye contact), managing nerves, and handling Q&A.

No lessons in this module yet.

Cialdini's principles of influence, building a persuasive argument, stakeholder management communication, and basic negotiation communication tactics.

No lessons in this module yet.

Delivering bad news, managing difficult conversations, communication during conflict and crises, and giving effective performance feedback.

No lessons in this module yet.

Vocational Training Course
Certificate included
25 hours content
Downloadable resources
Mobile access
Enroll Now
Practical skills guarantee

Course Details

Duration 25 hours
Skill Level Beginner
Learning Method Self Study
Category Leadership and Management
Modules 8
Total Lessons 0
Last Updated August 2025
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