Certified Ekasi Information Technology Technician

Certified Ekasi Information Technology Technician
Information Technology Beginner

Certified Ekasi Information Technology Technician

This program provides a broad foundation in IT concepts and practices, covering hardware, software, networking, and security. Participants will gain the skills needed to support and maintain IT systems in various organizational environments.

Course Description

This program provides a broad foundation in IT concepts and practices, covering hardware, software, networking, and security. Participants will gain the skills needed to support and maintain IT systems in various organizational environments.

Learning Outcomes

Upon completion, participants will be able to:
✔ Install, configure, and maintain computer systems.
✔ Troubleshoot hardware and software problems.
✔ Set up and manage user accounts and permissions.
✔ Implement basic network configurations.
✔ Apply cybersecurity fundamentals.
✔ Provide effective IT support to end users.

Target Audience

Individuals starting their IT careers.
Office support staff responsible for IT maintenance.
Small business owners managing their own IT.
Career changers entering the technology field.
Students pursuing IT-related education.

9 Modules
0 Lessons
24h 50m

Identifies and explains the function of motherboards, CPUs, RAM, storage devices, power supplies, and peripherals. Covers safe handling and ESD precautions.

No lessons in this module yet.

Hands-on module covering safe disassembly, component installation, cable management, POST troubleshooting, and BIOS/UEFI configuration.

No lessons in this module yet.

Step-by-step installation of Windows and Linux, partitioning, driver installation, user account management, and applying system updates.

No lessons in this module yet.

Installing and uninstalling applications, managing startup programs, resolving compatibility issues, and using safe mode for diagnostics.

No lessons in this module yet.

Connecting workstations to networks, configuring IP settings, mapping network drives, setting up printers, and troubleshooting connectivity.

No lessons in this module yet.

Covers antivirus management, malware removal, phishing awareness, password policies, and setting up basic security on user devices.

No lessons in this module yet.

Configuring smartphones and tablets for corporate email and Wi-Fi, and troubleshooting inkjet, laser, and network printer issues.

No lessons in this module yet.

Communication skills for help desk roles, managing difficult users, documenting tickets, and applying an effective troubleshooting methodology.

No lessons in this module yet.

Installing and running virtual machines, understanding hypervisors, and an introduction to cloud services (SaaS, IaaS, PaaS).

No lessons in this module yet.

Vocational Training Course
Certificate included
200 hours content
Downloadable resources
Mobile access
Practical skills guarantee

Course Details

Duration 200 hours
Skill Level Beginner
Learning Method Self Study
Category Information Technology
Modules 9
Total Lessons 0
Last Updated July 2025
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