Certified Ekasi Mobile Phone Technician

Certified Ekasi Mobile Phone Technician
Home Services Intermediate

Certified Ekasi Mobile Phone Technician

Professional training covering all aspects of mobile phone repair including hardware, software, and basic electronics for common smartphone issues.

Course Description

Professional training covering all aspects of mobile phone repair including hardware, software, and basic electronics for common smartphone issues.

Learning Outcomes

After this course, students will:
✔ Replace screens and batteries professionally
✔ Repair charging ports and buttons
✔ Troubleshoot common software issues
✔ Disassemble/reassemble various phone models
✔ Start a small phone repair business

Target Audience

Youth interested in tech careers.
Entrepreneurs starting repair businesses.
Existing technicians upgrading skills.
Cellphone shop employees.
Anyone seeking digital skills employment.

10 Modules
60 Lessons
26h 10m

Overview of smartphone internals: logic board, display assembly, battery, cameras, ports, and antennas. Safe disassembly tools and ESD precautions.
  • Understanding Smartphone Motherboard (PCB) Architecture (45 min)
  • Display Technologies - LCD vs OLED vs AMOLED (50 min)
  • Battery Technology - Li-ion vs Li-Po Safety and Replacement (55 min)
  • Camera Systems, Sensors, and Connectivity Modules (48 min)
  • Essential Tools and Safe Disassembly Techniques (52 min)
  • Processor (SoC), RAM, and Storage Technologies (50 min)
  • Charging Systems, Ports, and Power Management (50 min)
  • Audio Systems - Speakers, Microphones, and Haptics (45 min)
  • Water Damage Assessment and Recovery (55 min)
  • Common Failure Patterns and Preventive Maintenance (50 min)

Removing cracked and broken screens on popular Android and iOS devices. Correct adhesive techniques and testing display functionality after repair.
  • Introduction to Research Methods for Phone Technicians (50 min)
  • Finding and Evaluating Technical Information for Phone Repair (55 min)
  • Documenting Diagnostic Findings and Repairs (50 min)
  • Using Failure Data to Improve Phone Repair Strategies (55 min)
  • Case Study Research and Root Cause Analysis for Phone Repair (55 min)

Safe removal and installation of lithium-ion batteries, identifying battery health issues, repairing charging ports, and testing charge circuits.
  • Lithium Battery Chemistry and Safety Protocols (55 min)
  • Battery Health Diagnostics and Testing Methods (48 min)
  • Safe Battery Removal and Installation Techniques (52 min)
  • Charging Port Repair and Troubleshooting (45 min)
  • Power Management IC (PMIC) and Charging Circuit Diagnosis (50 min)

Replacement of volume and power buttons, front and rear cameras, earpiece and loudspeakers, and microphone components.
  • Power and Volume Button Repair (42 min)
  • Front and Rear Camera Diagnosis and Replacement (48 min)
  • Speaker, Microphone, and Audio IC Repair (50 min)
  • Vibrator Motor (Taptic Engine) Repair (38 min)
  • Common Flex Cable Issues and Repair Techniques (44 min)

Diagnosing software faults, performing factory resets, installing firmware (flashing) on Android devices, and basic iOS restore procedures.
  • Android Software Troubleshooting (Boot Loops, Freezes, App Crashes) (48 min)
  • iOS Software Troubleshooting (DFU Mode, Recovery Mode, iCloud Lock) (52 min)
  • Flashing Firmware on Android Devices (Stock ROM Installation) (55 min)
  • FRP Bypass (Factory Reset Protection) on Android (46 min)
  • Data Recovery from Dead or Damaged Phones (50 min)

Step-by-step disassembly for water-damaged devices, ultrasonic cleaning basics, corrosion treatment, and realistic assessment of repairability.
  • Understanding Water Damage and Corrosion (45 min)
  • Immediate Steps After Water Damage (50 min)
  • Ultrasonic Cleaning and Advanced Techniques (48 min)
  • Corrosion Removal and Trace Repair (52 min)
  • Data Recovery from Water-Damaged Devices (48 min)

Safely backing up customer data before repair, common data recovery methods, and communicating data loss risks to customers.
  • 7.1 - Understanding Mobile Device Data Storage (50 min)
  • 7.2 - Backup Methods for Android Devices (55 min)
  • 7.3 - Backup Methods for iOS Devices (iPhone/iPad) (55 min)
  • 7.4 - Data Recovery from Damaged Devices (55 min)
  • 7.5 - Customer Communication and Data Loss Prevention (50 min)

Pricing strategy, sourcing quality parts, warranty policies, social media marketing for your repair shop, and managing customer relationships.
  • Setting Up Your Phone Repair Workshop (48 min)
  • 8.1 - Starting Your Mobile Phone Repair Business (50 min)
  • Sourcing Quality Parts and Managing Inventory (50 min)
  • 8.2 - Pricing, Quotes, and Invoicing for Phone Repair (50 min)
  • 8.3 - Customer Service for Phone Repair Technicians (50 min)
  • Customer Service and Warranty Policies (46 min)
  • 8.4 - Marketing Your Phone Repair Business (50 min)
  • Marketing Your Phone Repair Business (48 min)
  • 8.5 - Record Keeping, Inventory Management, and Legal Requirements (55 min)
  • Financial Management and Business Growth (50 min)

This module equips learners with essential research skills including research design, data collection methods (qualitative and quantitative), data analysis techniques, survey development, interviewing skills, ethical considerations in research, and how to apply research findings to improve workplace practices and decision-making.
  • Introduction to Research for Phone Technicians (45 min)
  • Online Resources and Communities for Phone Repair (48 min)
  • Diagnostic Research and Troubleshooting Methodology (50 min)
  • Documenting and Sharing Repair Knowledge (46 min)
  • Staying Current with New Phone Technologies (48 min)

This module develops critical soft skills essential for workplace success: integrated thinking (connecting ideas across disciplines), logical reasoning and problem-solving, effective verbal and written communication, active listening, emotional intelligence, negotiation techniques, mediation skills, conflict resolution strategies, de-escalation techniques, building consensus, handling difficult conversations, and fostering a collaborative workplace culture.
  • Foundations of Integrated Thinking (60 min)
  • Logical Reasoning and Problem-Solving (75 min)
  • Effective Workplace Communication (65 min)
  • Emotional Intelligence and Conflict Resolution (70 min)
  • Building Consensus and Collaborative Culture (60 min)

Certification Exam

Final examination for Certified Ekasi Mobile Phone Technician certification

Passing Score: 70%
Time Limit: 60 minutes
Attempts Allowed: 3
Camera Required: Yes

To earn your certificate, you must complete all course materials and pass the final exam with a score of 70% or higher.

Enroll in this Course
Certificate included
120 hours content
Downloadable resources
Mobile access
Duration 120 hours
Skill Level Intermediate
Learning Method Self Study
Category Home Services
Modules 10
Total Lessons 60
Last Updated July 2025
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