Certified Ekasi Computer Technician

Certified Ekasi Computer Technician
Information Technology Beginner

Certified Ekasi Computer Technician

The Certified Computer Technician program is designed to equip individuals with the essential skills and knowledge required to install, maintain, troubleshoot, and repair computer hardware and software. The course covers fundamental concepts in computer systems, operating systems, networking, security, and customer support, preparing participants for entry-level IT roles.

Course Description

The Certified Computer Technician program is designed to equip individuals with the essential skills and knowledge required to install, maintain, troubleshoot, and repair computer hardware and software. The course covers fundamental concepts in computer systems, operating systems, networking, security, and customer support, preparing participants for entry-level IT roles.

Learning Outcomes

By the end of the program, participants will be able to:
✔ Assemble, upgrade, and repair desktop and laptop computers.
✔ Install, configure, and troubleshoot operating systems and software.
✔ Diagnose and resolve common hardware and software issues.
✔ Perform basic network setup and troubleshooting.
✔ Apply cybersecurity fundamentals to protect systems.
✔ Provide effective technical support and customer service.

Target Audience

Aspiring IT professionals seeking entry-level roles.
Students and graduates pursuing a career in computer repair.
Anyone intrested in starting a Computer Repair Shop
Office support staff responsible for maintaining IT equipment.
Entrepreneurs or small business owners managing their own IT infrastructure.
Anyone interested in gaining practical computer repair skills.

9 Modules
49 Lessons
24h 30m

Introduction to computer components and their functions
  • Introduction to Computer Hardware (45 min)
  • Understanding the Motherboard (50 min)
  • The CPU - Brain of the Computer (55 min)
  • RAM and Storage Devices (50 min)
  • Power Supply and Cooling Systems (50 min)

Installing and configuring Windows and Linux systems
  • Introduction to Operating Systems (45 min)
  • Windows Installation Process (55 min)
  • Linux Installation and Basics (50 min)
  • Post-Installation Setup and Drivers (50 min)
  • Virtual Machines and Dual-Booting (50 min)

Diagnosing and resolving common software issues
  • Common Software Issues and Solutions (45 min)
  • Windows Troubleshooting Tools (50 min)
  • Malware Removal and Antivirus (50 min)
  • Application Crash Debugging (50 min)
  • Windows Registry and System File Repair (50 min)

Diagnosing and repairing hardware problems
  • POST and Boot Issues (45 min)
  • CPU, RAM, and Motherboard Diagnostics (50 min)
  • Storage Drive Failure and Recovery (50 min)
  • Graphics Card and Display Issues (50 min)
  • Peripheral and Port Troubleshooting (45 min)

Understanding networks and connectivity
  • Network Fundamentals (45 min)
  • IP Addressing and Subnetting (50 min)
  • Network Hardware and Cabling (50 min)
  • Wi-Fi and Wireless Networking (50 min)
  • Basic Network Troubleshooting (45 min)

Protecting systems from threats and malware
  • Security Threats and Vulnerabilities (45 min)
  • Password Security and Authentication (45 min)
  • Malware Protection and Antivirus (45 min)
  • Data Backup and Recovery (45 min)
  • Privacy and Safe Computing (45 min)

Professional conduct for computer technicians
  • Professional Ethics for IT Technicians (45 min)
  • Customer Service and Communication (45 min)
  • Business Practices for IT Technicians (50 min)
  • Legal and Compliance Issues (50 min)
  • Professional Development and Certifications (45 min)

This module develops critical soft skills essential for workplace success: integrated thinking (connecting ideas across disciplines), logical reasoning and problem-solving, effective verbal and written communication, active listening, emotional intelligence, negotiation techniques, mediation skills, conflict resolution strategies, de-escalation techniques, building consensus, handling difficult conversations, and fostering a collaborative workplace culture.
  • 1: What is Integrated Thinking in IT? (45 min)
  • 2: Logical Reasoning and Problem-Solving for Technicians (50 min)
  • 3: Effective Communication for IT Professionals (45 min)
  • 4: Conflict Resolution in IT Environments (50 min)
  • 5: Workplace Collaboration and Teamwork (45 min)
  • 6: Professionalism and Workplace Ethics for Technicians (45 min)
  • 7: Practical Workshop - Conflict Scenarios (60 min)

This module equips computer technicians with essential research skills including research design, data collection methods (qualitative and quantitative), data analysis techniques, survey development, interviewing skills, ethical considerations in research, and how to apply research findings to improve technical practices and decision-making.
  • 1: What is Research Methods for Computer Technicians? (45 min)
  • 2: The Research Process for Technical Problem-Solving (50 min)
  • 3: Data Collection Methods for Computer Technicians (50 min)
  • 4: Analyzing Technical Data (50 min)
  • 5: Evaluating Hardware and Software Through Research (50 min)
  • 6: Documenting and Sharing Research Findings (45 min)
  • 7: Practical Workshop - Research Scenarios for Technicians (60 min)

Additional Resources

Certified Ekasi Computer Technician Study Guide (Document)
Download

Certification Exam

Computer Technician

Passing Score: 70%
Time Limit: 60 minutes
Attempts Allowed: 5
Camera Required: Yes

To earn your certificate, you must complete all course materials and pass the final exam with a score of 70% or higher.

Enroll in this Course
Certificate included
165 hours content
Downloadable resources
Mobile access
Duration 165 hours
Skill Level Beginner
Learning Method Self Study
Category Information Technology
Modules 9
Total Lessons 49
Last Updated May 2026
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